Join the Chaos Team – Digital Account Manager
Position Title: Digital Account Manager
Position Availability: Immediate
We are looking for a talented Digital Account Manager to join our team. You will manage our existing client portfolio to help our clients improve their online presence alongside our digital community manager.
As a Digital Account Manager, you should have solid experience in a marketing / agency environment with a customer service approach. You should also have a clear idea of how digital and social media channels add value to company strategy and performance.
Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.
If you are looking to work with a dynamic company full of amazing talented and hard-working peeps and have an unwavering attention to detail then we would really like to see your CV.
- Skill Sets Required
• Proven work experience as a Digital account manager• An understanding of SEO/SEM and CRM software• Experience managing Google Adwords campaigns• In-depth understanding of online marketing tools and social media platforms• Experience with customer service and account management• Excellent verbal and written communication skills• Strong analytical skills
- Key Responsibilities
Act as the point of contact for clients for digital management matters• Build strong, long-term client relationships and maintain frequent contact• Develop digital strategies for your assigned customers, considering their specific requirements• Suggest, design and implement digital projects to increase customer ROI• Address client queries effectively and in a timely manner• Present social media strategies to clients• Report on web performance metrics• Analyze digital campaigns success• Stay up-to-date with digital technology trends• Manage community managers
- Negotiable based on experience and skill-set